Reloom automates your entire customer journey — from first contact to five-star review. It answers calls, texts, and chats the moment they come in, qualifies and books leads into your calendar, sends reminders before appointments, and requests and replies to reviews after the job. Every step runs automatically, under your brand, so each customer is captured, converted, and turned into your next opportunity.

No. Reloom runs entirely behind the scenes, under your business name and voice. Calls, texts, and chats all carry your brand — customers simply experience your business responding quickly and professionally. Reloom is the system behind it, never the name in front of it.

No. Your system is built and configured by our team — your services, your calendar, your voice, connected across each channel and switched on for you. After that, you review leads and bookings while Reloom handles the day-to-day.

A hire covers one channel during set hours, with off-days and a ceiling on how much they can manage. Reloom covers every channel at once — calls, texts, chat, forms — answers instantly, follows up on its own, and asks for reviews, with no added headcount. It's not a person you're replacing; it's the system underneath all of them.

One recovered lead — a call you'd have missed, a chat that came in after hours — usually covers two to three months of Reloom. Most businesses break even within the first few weeks.